You may have heard it said that people don’t care about what you know until they know how much you care. The starting point for a good...

Coaching is today’s “must have” tool for leaders and managers. In the Harvard Business Review article entitled, “The Leader as Coach,”...

Oops! I didn’t mean to say that. Barrett wrote back to me asking about what I meant in an email I had sent time. I realized that I said...

Most people think of ROI as a business term. However, return on investment is just as relevant to your personal life as your professional...

"Grandpa, what's this?" my grandson asked as he stood on the beach with the waves lapping around his ankles. "It's a jellyfish." "Why is...

Many years ago, I worked as a staff assistant for a world-famous linguist. I remember that whenever someone asked him for something, he...

Clayton (Clay) Christensen passed away this past January 2020. Christensen achieved fame with his 1997 book The Innovator’s Dilemma, and,...

When I wrote the book, Strategic Leaders Are Made, Not Born, my intent was to help tactical workers and leaders everywhere add new skills...